If you conclude a legal transaction for a purpose that is largely independent of your commercial or self-employed activity (consumer according to § 13 BGB) you have the following right of revocation:

Policy of revocation

Law of revocation

You have the right to revoke this agreement within a period of 14 days without giving reasons. The period of revocation shall be 14 days from the date on which you or a third party you designate, which is not the carrier, has taken possession of the last product.

In order to exercise your right of revocation you must contact us Angie Holzschuh, El Torrejón 77, 11380 Tarifa, España, info(at)finally-painfree(dot)com, fax: +49 4161-8652-447, Tel .: +49 4161-8659434 by a clear explanation (eg. by posted letter, fax or E-Mail) about your decision to revoke this contract. You could use the enclosed sample of revocation form but it`s not required.

In order to meet the revocation period, it is sufficient that you send the notification of your right of revocation before the end of the revocation period.

Consequences of revocation

If you revoke this agreement, we will pay you all the payments we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us ) within a period of 14 days from the date on which the notice of revocation of this contract has been received by us. For such refund, we will use the same payment method you have used in the original transaction, unless we have explicit agreed otherwise; in no case you will be charged with refund fees.

We may refuse refund until we have returned the goods or until you have demonstrated that you have returned the goods, whichever is earlier.

You have to return the goods to Haller Logistik, Apensener Str. 124, 21614 Buxtehude, Germany immediately, and in any case no later than 14 days from the date on which you inform us of the revocation of this contract. The deadline is kept if you send the goods before the end of the period of 14 days. You have to pay the shipping cost when returning the goods.

You shall only be liable for any loss in value of the goods if this loss of value is attributable to the handling of the goods which is not necessary to check the quality, characteristics and functioning of the goods.

Exclusion or premature termination of the revocation rights

The right of revocation does not apply to contracts:

  • For the supply of goods which are not prefabricated and whose manufacture is subject to an individual selection or destination by the consumer or which are clearly tailored to the personal needs of the consumer
  • For the supply of goods which are likely to deteriorate rapidly or whose expiry date would be quickly exceeded
  • For the supply of alcoholic drinks whose price has been agreed by concluding the contract but which can earliest be delivered 30 days after conclusion of the contract while the actual value depends on fluctuations on the market
  • For the supply of newspapers or magazines with the exception of subscription contracts

The right of revocation expires prematurely on contracts:

  • For the supply of sealed goods which, for reasons of health or hygiene are not suitable for return if their seal has been removed after delivery
  • For the supply of goods which, on the basis of their nature, have been inseparably mixed with other goods
  • For delivery of sound or video recordings in a sealed package when the seal has been removed after delivery

Revocation Form

If you want to revoke the contract please fill out this form and return it to:

Angie Holzschuh, El Torrejón 77, 11380 Tarifa, España, info(at)finally-painfree(dot)com, Fax: +49 4161-8652-447

I / we (*) hereby revoke the contract concluded by me / us (*) concerning the purchase of the following goods (*) / the provision of the following service (*):







Ordered on (*) / received on (*): ____________________________________________________


Name of consumer(s): ____________________________________________________________



Address of the consumer(s): _______________________________________________________


Date                 Signature of the consumer(s) 


(*) Please delete unappropriate

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